Quiz 2026 Reliable ServiceNow Valid CIS-HAM Test Blueprint

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ServiceNow CIS-HAM (Certified Implementation Specialist - Hardware Asset Management) certification exam is designed for professionals who are responsible for implementing and managing hardware asset management solutions using the ServiceNow platform. Certified Implementation Specialist - Hardware Asset Management certification validates the skills and knowledge required to implement and manage hardware assets throughout their lifecycle, from procurement to retirement. Certified Implementation Specialist - Hardware Asset Management certification is ideal for IT professionals who are involved in managing IT assets, such as desktops, laptops, servers, and mobile devices.

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ServiceNow Certified Implementation Specialist - Hardware Asset Management Sample Questions (Q144-Q149):

NEW QUESTION # 144
What is an attribute that will remain unchanged throughout the life of the asset?

Answer: B


NEW QUESTION # 145
How could you quickly determine if you had the Hardware Asset Management (HAM) plugin installed on your instance?

Answer: D


NEW QUESTION # 146
What field must an agent complete when resolving an incident in order for the HAM asset tasks to automatically update all configuration item (CI) and asset records associated to the Incident?

Answer: B

Explanation:
https://docs.servicenow.com/bundle/sandiego-it-service-management/page/product/incident-management/task/track-ci.html


NEW QUESTION # 147
Which of the following are components of the ServiceNow asset lifecycle? (Choose three.)

Answer: B,E,F

Explanation:
The ServiceNow asset lifecycle defines and describes the series of stages involved in managing an IT asset throughout its useful life1.
The asset lifecycle usually follows a formalized process and is often tracked and supported by software tools1.
Although different organizations in different industries may have their own versions of the asset lifecycle, most follow the same basic format1.
Here, we explore the six stages of the asset lifecycle: Request, Fulfill, Deploy, Monitor, Service, and Retire1.
Out of these six stages, three are also components of the asset lifecycle: Order, Install, and Receive2.
Order: This is the stage where an asset is purchased or acquired from a vendor or supplier. The order stage involves creating purchase orders, tracking shipments, and updating the asset records2.
Install: This is the stage where an asset is physically installed or configured in a location. The install stage involves scanning asset tags, updating asset status, and assigning asset owners2.
Receive: This is the stage where an asset is received and verified by the organization. The receive stage involves checking the asset condition, validating the asset information, and updating the asset inventory2. References:
1: What is the IT Asset Lifecycle? - ServiceNow
2: ITAM Lifecycle Management: How does it all work?


NEW QUESTION # 148
Which catalogs support the request and procurement process? (Choose three.)

Answer: B,C,E

Explanation:
Explanation
The Product Catalog contains the list of hardware products that are available for purchase from vendors or internal sources1. It helps to standardize the hardware assets and reduce costs by consolidating purchases1.
The Service Catalog provides a user-friendly interface for requesting hardware assets and services from the IT department2. It helps to automate the fulfillment process and track the status of requests2.
The Procurement Catalog contains the list of hardware products that are currently on order or have been received from vendors3. It helps to manage the procurement process and track the delivery and receipt of assets3.
The Vendor Catalog and the Asset Catalog are not directly involved in the request and procurement process, although they provide useful information for asset management. The Vendor Catalog contains the list of vendors that supply hardware products4. The Asset Catalog contains the list of hardware assets that are owned by the organization.
References: 1: Product Catalog - ServiceNow 2: Service Catalog - ServiceNow 3: Procurement Catalog - ServiceNow 4: Vendor Catalog - ServiceNow : [Asset Catalog - ServiceNow]


NEW QUESTION # 149
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